“Great service! Receptionist was very helpful. Having the door fixed within six hours of calling you was amazing!!”
– Barbara C. of Cary, NC
"Technician was very courteous and knowledgeable. He explained everything in detail. Great customer service."
– Andrea R. of Cary, NC
“I cannot thank your company enough for your quick response and great service. Precision Door came highly recommended and I can see why!
– Connie W. of Raleigh, NC
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Safety and Security in Your Garage
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A garage door is basically a moving wall, and for your safety and security it should be kept in proper working order. And since you likely use it every day, it can be inconvenient when it stops working. Precision Door Service is committed to providing safe and reliable products that can last a lifetime when properly maintained. Here are a few practical tips to help keep your garage door and garage door opener working safely and properly.
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It doesn’t matter if it’s first thing in
the morning, after work, a late night emergency, the weekend or a
holiday; a technician will arrive
on-time to fix your garage right. |
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Garage door safety tips
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Mount the garage door opener wall button out of the reach of small children (at least five feet from the floor) and where you have a clear view of the door.
- Do not let children play with garage door opener remote controls; explain that the remote controls are not toys.
- Set a good example for children and discuss garage door safety with them. Never try to run under a garage door as itís coming down, or hang on a garage door as it's going up (yes, we have seen kids treat garage doors like amusement park rides!).
- To avoid damage to your door and opener, make sure you disable or remove any manual door locks, ropes, or cables prior to operating your electric opener.
- Know how to use your garage door openerís emergency release feature. You will need to use this emergency release to open the garage door in the event of a power outage. Your owner's manual provides instructions.
Garage door and opener inspection tips
The following inspection checks are recommended semi-annually. Each of the inspections listed below is included in every service call conducted by Precision Door Service.
- With your garage door in the down position, visually inspect your garage door hardware. Look at the garage doorís springs, cables, rollers and pulleys for signs of wear, corrosion, rust, or fraying. If something doesn't look quite right – or sound quite right – it could be the symptom of a more serious issue. Contact Precision Door Service for inspection or repair.
Important! Do not attempt to repair cables or springs. These parts are under high tension and require special tools for adjustment. Improper handling or disconnection can cause breakage and serious injury.
- If your door is equipped with an electric garage door opener, test your garage door opener's reversing mechanism by placing a 2 x 4 board on the floor of the garage in the door's path. If the door does not reverse after contacting the object, call Precision Door Service for repair by a trained and certified garage door technician.
- Test your garage door openerís photo eyes (often call safety sensors). With the door fully open, push your garage door opener's transmitter or wall button to close the door. Wave a long object, such as a broomstick, in front of one of the doorís photo eyes so it "breaks the beam." The door should reverse. If it does not reverse and reopen, pull the broomstick out of the path of the closing door. Close the door. With the door in the closed position, clean the photo eyes with a soft, dry cloth. Gently adjust the photo eyes by hand if they appear to be out of alignment. Open the door and repeat the photo eye test. If the door does not reverse and reopen, call Precision Door Service to have the door serviced by a trained service technician.
Note: garage door openers manufactured after January 1, 1993, are required by federal law to be equipped with a reversing mechanism and a photo eye or safety sensor system as added measures to prevent injury. If your system does not have these features, replacement of your automatic opener is recommended. Call Precision Door Service to speak with a knowledgeable representative about today's safe and ultra-quiet units.
- Use the release mechanism on the garage door opener to enable manual operation of the garage door. The door should lift smoothly with little resistance and should stay open without assistance when it is three to four feet above the floor. If it is difficult to perform this task, your door may be out of balance, causing premature wear. Call Precision Door Service for inspection and repair by a trained and certified garage door technician.
Garage Door Security
- While on vacation or away from home for extended periods of time, unplug the garage door opener unit or use a vacation lock on the wall console switch, which will prevent entry using remotes or the wireless keypad.
- Consider purchasing a garage door opener with rolling code technology, which changes the access codes each time the transmitter is used to prevent code grabbing. This feature is incorporated in all openers carried by Precision Door Service.
- Wireless keypads, which activate the garage door opener with a personal identification number (PIN), are available for most garage door openers. This allows family members to open the door without the use of a key or remote. Never disclose the PIN or leave it written down.
- Never leave the remote control in a visible spot in the car or with a parking attendant. It should be treated like a house key. Remember that if a criminal breaks into your vehicle and takes your registration card and your remote, he has a key to your garage and your address!
- Always lock the door from the garage to the inside of your home for greater safety and security.
- Check to make sure your garage door is closed when you lock your entry doors at night. Precision Door Service also carries a garage door monitor that notifies you inside the house when your garage door is in the up position.
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